If you need septic tank help of any kind, it is vitally important that you engage the services of an experienced professional to inspect and carry out any required work, rather than attempting this yourself.
Wastewater treatment systems are complex systems with lots of different parts and a carefully set up biological process to safely and effectively breakdown your wastewater, so if you need septic tank help, a range of professionals such as wastewater specialists (S3), plumbers or electricians, may need to be consulted to identify and fix specific issues.
This applies to more easily accessible components of your septic tank system such as your control panel as well. Only a qualified electrician or authorised installer/operator, such as S3, can work on your control panel. You'll need to switch the circuit breakers and isolation fuse off, as well as the power to the system at the main breaker before anyone does any work.
When it comes to the tank itself, you should never attempt to enter your tank if you are in need of septic tank help. An underground tank is considered a dangerous confined space, and therefore you need specialised confined space entry training and procedures in place before you can enter a septic tank to carry out work. Attempting to do this without the correct training, procedures or equipment could result in death from asphyxiation or drowning.
Of course, it is also vitally important to keep tank openings closed and bolted, and children well away from openings if they happen to be opened or bolts are removed for any reason.
You are unlikely to require unexpected septic tank help if you ensure your onsite wastewater system is regularly maintained by a qualified service provider.
It is also helpful to keep your land area in good working order, so your service provider can easily access it if you need septic tank help.
We recommend only using a qualified service technician for septic tank help like inspections, servicing, maintenance and repairs.